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Terms and Conditions

Deciware complies to the following terms and conditions.  Please contact us if you have any questions about these policies.

Email Notifications:  Some services at Deciware may require you to enrol in an email campaign corresponding to the Service in which you signed up, such as trials and software purchases.  All automatic enrollment campaigns are Opt-out.  All newsletter services are Opt-in and Opt-out.

Some anti-spam content filters, especially at more sensitive settings, can prevent our emails being delivered to your mailbox.  Such filters may be on your PC and/or server at your organisation or ISP.

We recommend you whitelist (within your anti-spam software) the email address autoresponder@deciware.com so email originating from that address is always delivered without it's content being checked.

Terms and Conditions of Ordering:  Order acceptance, and the completion of the purchase contract between you and Deciware, will take place on the dispatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled by communicating your intent to our Sales Support Staff.

Non-acceptance of an order may be a result of one of the following:

  1. The product you ordered being unavailable from stock.
  2. Our inability to obtain authorisation for your payment.
  3. The identification of a pricing or product description error.
  4. You not meeting the eligibility to order criteria (e.g. entitlement to upgrade or educational validation criteria).

Templates Terms of Use:  Deciware grants you a nonexclusive limited license to use the decision templates and other template products available through our web site in accordance with these Terms and Conditions issued by Deciware.  Clients may not place our templates, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or release of any kind without prior written consent from Deciware.  Clients may not claim intellectual property or exclusive ownership of our products modified or unmodified.  All templates are property of Deciware.

Refund Policy:  Please evaluate all products carefully prior to purchase as refunds will be given at the discretion of the company Management.  Please contact our Sales Support Staff with as much detail as possible to enable us to fully evaluate your claim.

Further Questions:  If you have any further questions regarding our terms and conditions, please contact me personally.

Kevin Sorohan
Chief Executive Officer
Deciware
Contact Kevin